Calling PayPal is the only option to learn why the account is locked and how to unlock it. Call them at 1-888-221-1161 to get in touch. Please ask to speak with someone in the Resolution Department when you call, and be prepared to provide the following details so they can verify that you are the account’s owner, your contact information for locked paypal account.
When your account freeze, at that time, the site must confirm some information about your transactions or identity. It means your account has been free.